Help

  • Who we are

    Unisex Unicorn is a store focused on truly unisex products, where you can wear a joint from the comfort of men's clothing to the beauty of women's clothing. Always bringing a mystic and futuristic touch.

    We continually invoke high quality products, always bringing comfortable and unique pieces, releasing old limiting beliefs and seeking customers and admirers of the brand.

     

        Privacy and Security
    Our site adopts all levels of data protection security, in order to prevent loss, misuse or unauthorized access to customer information.
    We use the SSL protection system, which does not save a credit card number, guaranteeing the total consumer privacy and security to make your purchases. Registration information such as address, name and e-mail will not be given to third parties for any reason.
    The use of this information is only for Unicorn Unisex team to get in touch with customers and send news about the brand via newsletter.

     

        Requests
    When you make the purchase automatically our system sends you an email with the summary of your purchase. In this email you are informed, information about your part and shipping address. We ship your parts within 3 business days after payment confirmation. It is important that the delivery address of the orders is in the store, the same as the payment intermediary chosen, because that is where your order will be sent.

     

        Payment methods
    We use as payment intermediation system PayPal:

    Credit card payments are usually approved at the time of purchase or up to 2 days later.

    Payments with bank slip, on the checkout page itself the print ticket will be available, but an e-mail will also be sent via PagSeguro. After the ticket is paid, approval may take from 1 to 3 days. If this deadline is not met, contact us.

    At Paypal you also have a variety of payment methods through cards.

     

        Shipping Methods

    WORLDWIDE SHIPPING

        Returns & Exchanges
    Any problem in the receipt of the product contact immediately with our SAC through the email store@unisexunicorn.com
    We have established an Exchange and Returns Policy that fully respects all consumer rights. Our team will review the problem and resolve it as soon as possible.


    Product defective products will be replaced by others with the same technical specification. If the exchange object is no longer available in stock, it may be replaced by another one, and the customer shall be responsible for payment of the difference in value, if any. It is important to remember that the exchanges are only carried out in sealed pieces (not used or violated) under inspection by the Unisex Unicorn team.


    Returns have the deadline for cancellation of the purchase of the product is up to 07 (seven) calendar days, counting from the date of receipt.
    The product should be shipped in the original packaging, with no evidence of use, without violation.
    The refund of the merchandise value will be made using the same payment method chosen in the purchase process and may take up to 14 business days to be processed by your bank or payment provider, also exempting the payment intermediary fee. The payment of the freight in the case of withdrawal / exchange is on account of the buyer.